IDA Service Standards
Our field appraisers are equipped with cutting edge technology, creating a smooth and efficient appraisal process and enabling us to:
- Send assignments directly to the appraiser in the field
- Use our clients electronic inspection forms in the field
- Provide the insured or the claimant with a printed copy of their scope of damages on site when requested
Appraisal Standards:
- 24 hour contact, 72 hour inspection
- Telephone contact made with client upon completion of initial inspection
- The specification form will be completed at the job site and submitted with the photos within 24 hours of inspection when requested
- Status Report intervals of 7 days unless otherwise specified by client
- Closing report when all necessary activity has been completed
- IDA saves you time by sending the closing report, inspection forms, estimate and digital images in a single communication
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