Service Standards

Technology-Enabled Appraisal Process

Quick Contact, Inspection & Appraisal Reports

Our field appraisers are equipped with cutting edge technology, creating a smooth and efficient appraisal process. Our appraisal technology enables us to:

  • Send assignments directly to the appraiser in the field.
  • Use our clients electronic inspection forms in the field.
  • Upload from inspection site all records to our online site.

With a nationwide service area, IDA's high service standards give clients confidence in our quick turn-around on damage estimates, appraisals and other appraisal services.

Service Standards

Our Appraisal Service Standards offer quick contact and inspection:

  • 24 hour contact, 72 hour inspection.
  • Telephone contact made with client upon completion of initial inspection.
  • The specification form will be completed at the job site and and uploaded with photos to our online site for your perusal.
  • Status Report intervals of 7 days unless otherwise specified by client.
  • Closing report when all necessary activity has been completed.
  • IDA saves you time by sending the closing report, inspection forms, estimate and digital images in a single communication.